Terms & Conditions

This is a starter template, not legal advice. Have a UK solicitor (or your local Trading Standards Primary Authority) review and adapt it to your business before launching. Our company details are shown in the website footer.

1. Who we are

This website is operated by the business named in the footer. By placing an order you agree to these terms.

2. Eligibility

You must be at least 18 years old to use this website and to buy our products. It is an offence to buy vaping products on behalf of someone under 18. We may cancel any order and ask for proof of age at any time.

3. Our products

We sell refillable and rechargeable vaping products, e-liquids and accessories. Nicotine is a highly addictive substance. Our products are intended for adults who already smoke or vape and must be kept away from children and pets. We do not sell single-use (disposable) vapes. Images are for illustration and packaging may vary.

4. Prices and VAT

All prices are in pounds sterling (GBP) and include VAT where applicable. Delivery charges are shown before you place your order.

5. Orders and payment

Placing an order is an offer to buy. A contract is formed when we confirm that payment has been received and accept your order. We may refuse or cancel an order, for example if an item is out of stock, if we cannot verify your age, or if we suspect fraud, and we will refund any payment you have made for it.

6. Delivery

See our Delivery Policy. Parcels are age-checked on delivery.

7. Your right to cancel and faulty goods

See our Returns & Refunds Policy. Nothing in these terms affects your statutory rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.

8. Liability

We do not exclude or limit liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot legally be excluded. Subject to that, we are not liable for losses that were not reasonably foreseeable. Use products only as directed by the manufacturer.

9. Law

These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland you may also bring proceedings in the courts of your home country.

10. Contact

Use our contact page for any questions about these terms.