Privacy Policy

This is a starter template, not legal advice. Have a UK solicitor (or your local Trading Standards Primary Authority) review and adapt it to your business before launching. Our company details are shown in the website footer.

Who is responsible for your data

The business named in the website footer is the data controller for the personal data described here, under the UK GDPR and the Data Protection Act 2018.

What we collect

When you order or contact us we collect your name, email address, phone number, delivery address, order details and, optionally, your Telegram username. We also record your IP address when you place an order, for fraud prevention.

Why we use it and our lawful basis

• To take payment, deliver your order and deal with returns - contract.
• To keep records for tax and accounting - legal obligation.
• To prevent fraud and underage sales - legitimate interests.
• To send marketing emails if you join our newsletter - consent. You can unsubscribe at any time.

Who we share it with

Only service providers we need to fulfil your order, such as couriers (Royal Mail, DPD or similar), our email and hosting providers, and where the law requires. We do not sell your data.

How long we keep it

Order records are kept for up to six years for tax and legal reasons. Newsletter details are kept until you unsubscribe. Messages are kept for as long as needed to deal with your enquiry.

Your rights

You can ask to see, correct, delete, restrict or move your data, and object to processing, by contacting us. You can also complain to the Information Commissioner's Office at ico.org.uk.

Cookies

See our Cookie Policy.